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Aaron Lopez
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What information to provide when requesting a new user or phone
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Aaron Lopez
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What to do when a Bluetooth headset disconnects or has no audio
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1 month ago
Aaron Lopez
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What to do when keypad numbers do not work during a ConnectUC call
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1 month ago
Aaron Lopez
User for 3 years
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How to send a group SMS conversation in ConnectUC
Objective Start a ConnectUC SMS conversation with more than one recipient. Steps Open the SMS ta...
How to confirm that a ConnectUC fax was delivered
Objective Review a sent fax and confirm whether ConnectUC reports successful delivery. Steps Ope...
How to request an outbound caller ID name change
Objective Provide the information needed to request a caller ID name update for outbound calls. I...
How to request a business-hours or holiday-routing change
Objective Provide complete scheduling and routing details for a business-hours, closure, or holid...
What information to provide when an employee leaves
Objective Request a controlled phone-service change when an employee leaves the organization. Inc...
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