PBX Admin Guide

1. Accessing the Admin Web Portal Topics: Logging in to the Web Portal - All administrator ta...

Resetting a Password On the menu bar, click.  Click the name of the user that needs a passwor...

3. Working with Active Calls The Home page has an ACTIVE CALLS section that shows graphical and ...

4. Working with Users Please ensure that the Username contains an '@' as certain functionalities...

5. Working with Conferences Your Automated Telecom WEB Centrex system includes a Conference Brid...

6. Working with Automated Attendants Automated attendants (“auto attendants”) are automated gree...

7. Working with Call Queues Call queues are a “waiting line” commonly used for support and sales...

8. Working with Time Frames Using time frames, you can tell the system about the times when your...

9. Working with Music On Hold The system has a Music on Hold feature that plays when callers are...

10. Working with Inventory The Inventory page allows you to manage your phone numbers and phone ...

11. Working with Reporting The Reporting page is where you can view the call history, audit logs...

12. Taking a Phone Home Depending on your office’s network configuration, you may be able to use...

Appendix A. Glossary Term Definition Application Layer Gateway A router compone...