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Objective: In this article, you will learn how to change, update and delete holidays for your business phone system. If at any time you need assistance please reach out to us by emailing support@automatedtelecom.com or calling us at 760.837.7000 Video: Ho...

Objective This guide will help troubleshoot the Yealink Headset that is not working properly.  How To Check battery and charging: Ensure the battery is charged and properly inserted. Check device pairing: Confirm the headset is properly paired wi...

Objective: In this article, you will learn how to view messages in the Corenexa App for desktop and browser client.  How To: The Messages menu item is where 1:1 chat messages, group chat messages, and SMS messages are located. 2...

Objective In this document, you will learn how to use the dial pad on the Corenexa mobile app.  How To Use the Dialpad to place calls. The following actions are available while on a call: Mute Dialpad Audio - switch between microph...

Objective In this article, you will learn about the settings within the Corenexa mobile app.  Settings Control Data Usage If you want to control your data usage while using CoreNexa Mobile, you can select the desired data network with which to make and rec...

Objective In this article, you will learn how to navigate through the messages tab in the mobile app How To Messages allows the ability to send and view received 1:1 Chat, Group Chat, and SMS messages. Note: Users must have purchased the SMS service in o...

Objective In this article you will learn how to view, listen, and change your voicemail from the Corenexa mobile app.  How To Click on the Voicemail menu item to see your visual voicemail. The following information is available for each voicemail...

Objective In this article, you will learn how to login into Corenexa Mobile How To Once the app is installed on your device: Tap the CoreNexa Mobile icon On the sign in screen there are 3 ways to sign in: Enter your CoreNexa username ...

Objective In this article, you will learn how to install Corenexa Mobile.  How To Minimum OS Versions iOS Version 13 or later as of version 3.2.0. Android Version 8 or later as of version 3.2.0. Support has the .apk available for 3.1.2 which will wor...

Objective In this article you will learn how to change preference options in Corenexa. How To In the Preferences pages the user can control different aspects as to how CoreNexa operates. The user has the option to Reset Defaults in the lower left of the ...

Objective In this article you will learn how to check your voicemail in the Corenexa Desktop and Browser application.    How To: The Voicemail menu item is visible for CoreNexa users with a valid CoreNexa voice subscription. The visual representation of Vo...

Objective In this article, you will learn how to use the calling feature in the Corenexa desktop and browser applications. How To Calling CoreNexa's rich desktop application has a full featured soft phone fully integrated to satisfy the user's call...

Objective In this article, you will learn how to use Screen Sharing and Lightboard on the Corenexa Desktop and Browser applications.  How To Screen sharing in CoreNexa Video is available in any meeting or room. A feature unique to CoreNexa Video is that e...

Objective In this article you will learn how to use the Video Tile Controls in Cornexa Meetings How To Video Tile Controls The user has the ability to perform certain actions on each video tile in the video display area. Mousing over a video tile wil...

Objective In this article, you will learn how to create and manage meetings and rooms in Corenexa Desktop and browser applications.  How To Meetings and Rooms Create a blog post subtitle that summarizes your post in a few short, punchy sentences and enti...

Objective In this article, you’ll learn more about the basic features of the CoreNexa desktop client on Windows, Mac and Linux. How To Getting Started on CoreNexa Desktop Client Learn how to quickly get started with the CoreNexa Desktop client. It un...

Objective In this article, you learn how see your call recording of your voice calls through Corenexa Desktop and Browser applications.  How To CoreNexa allows for recording of voice calls or video meetings and rooms. The recordings are accessed through a...

To connect a Poly Voyager 4310 headset to a Yealink T54W phone using Bluetooth, follow these steps: Prepare Your Devices: Ensure that both your Poly Voyager 4310 headset and Yealink T54W phone are fully charged and turned on. Enable Bluetooth on the Yealink...

This article is designed to help you familiarize yourself with the various tools and options within the ConnectUC Mobile App. To install ConnectUC on your mobile device, simply navigate to your device’s App Store (iOS devices use the Apple Store, and Android ...

Overview The CoreNexa Call Center solution provides the monitoring tools and reporting capabilities needed to manage a typical call center operation. The focus of this capability is found in the PBX portal when logged-in using the Call Center Supervisor role....