Recently Updated Pages
Parking
The ConnectUC Parking tab allows you to view and manage all currently parked calls. ConnectUC u...
Voicemail
The ConnectUC visual voicemail feature displays a list of the user's voicemail, ordered from newe...
Calling
The ConnectUC Calls tab allows you to view recent call details and initiate calls from three loca...
Call Recording Transcription and Summarization (BETA)
The ConnectUC Call Recording Transcription and Summarization feature gives you the ability to not...
Get to Know ConnectUC Mobile
This article is designed to help you familiarize yourself with the various tools and options with...
Instant Fax Portal
The ConnectUC Fax tab allows you to send and manage inbound and outbound faxes. Please note that...
TextBox 2.0 Install Guide
Objective: In this article, we will review how to install the TextBox app on desktop using Googl...
Fix Caller IDs Mislabeled as Spam
To address the challenge of spoofing and robocalls, some carriers are proactively blocking phone ...
Call Center Monitoring: Dashboard and Reports
Overview The CoreNexa Call Center solution provides the monitoring tools and reporting capabilit...
How to Pair Poly Voyager 4310 headset to a Yealink phone
To connect a Poly Voyager 4310 headset to a Yealink T54W phone using Bluetooth, follow these step...
Smart Fax User Guide
Objective Learn how to access and use Smart Fax on the online portal and through email. How To ...
Enabling Two-Factor Authentication (2FA)
How To Login to your online Automation Manager account at pbx.automatedtelecom.com. Note: If ...
Getting Started on Corenexa & Logging In
Objective In this article, you’ll learn more about the basic features of the CoreNexa desktop cl...
Messages
Objective: In this article, you will learn how to view messages in the Corenexa App for desktop ...
How to Login to Corenexa Mobile
Objective In this article, you will learn how to login into Corenexa Mobile How To Once ...
Detailed Preferences
Objective In this article you will learn how to change preference options in Corenexa. How To...
Calling
Objective In this article, you will learn how to use the calling feature in the Corenexa desktop...
Screen Sharing and Lightboard
Objective In this article, you will learn how to use Screen Sharing and Lightboard on the Corene...
Video Tile Controls
Objective In this article you will learn how to use the Video Tile Controls in Cornexa Meetings ...
Creating and Managing Meetings and Rooms
Objective In this article, you will learn how to create and manage meetings and rooms in Corenex...