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Yealink T54W Setup Instructions
This guide walks you through unboxing and setting up the Yealink T54W desk phone. Follow these ...
Get to Know ConnectUC Web
This article is designed to help you familiarize yourself with the various tools and options with...
User Settings and Preferences
ConnectUC Users can manage and view their User Settings and Preferences by clicking their user ic...
Fax
The ConnectUC Fax tab allows you to send and manage inbound and outbound faxes. Please note that...
Contacts
The ConnectUC Contacts tab allows you to add, view, and interact with Contacts. ConnectUC suppo...
SMS
The ConnectUC SMS tab allows you to create, view, and manage SMS conversations. Please note tha...
Chat and Meetings
The ConnectUC Chat tab allows you to message other ConnectUC users, either individually or as a g...
Parking
The ConnectUC Parking tab allows you to view and manage all currently parked calls. ConnectUC u...
Voicemail
The ConnectUC visual voicemail feature displays a list of the user's voicemail, ordered from newe...
Calling
The ConnectUC Calls tab allows you to view recent call details and initiate calls from three loca...
Call Recording Transcription and Summarization (BETA)
The ConnectUC Call Recording Transcription and Summarization feature gives you the ability to not...
Get to Know ConnectUC Mobile
This article is designed to help you familiarize yourself with the various tools and options with...
Instant Fax Portal
The ConnectUC Fax tab allows you to send and manage inbound and outbound faxes. Please note that...
TextBox 2.0 Install Guide
Objective: In this article, we will review how to install the TextBox app on desktop using Googl...
Fix Caller IDs Mislabeled as Spam
To address the challenge of spoofing and robocalls, some carriers are proactively blocking phone ...
Call Center Monitoring: Dashboard and Reports
Overview The CoreNexa Call Center solution provides the monitoring tools and reporting capabilit...
How to Pair Poly Voyager 4310 headset to a Yealink phone
To connect a Poly Voyager 4310 headset to a Yealink T54W phone using Bluetooth, follow these step...
Smart Fax User Guide
Objective Learn how to access and use Smart Fax on the online portal and through email. How To ...
Enabling Two-Factor Authentication (2FA)
How To Login to your online Automation Manager account at pbx.automatedtelecom.com. Note: If ...
Getting Started on Corenexa & Logging In
Objective In this article, you’ll learn more about the basic features of the CoreNexa desktop cl...