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Call Center
Objective This article goes over Call Center features such as Agents, Call Queues, Reason Codes ...
Call Blocking
Objective This article goes over searching, creating, editing and deleting blocked numbers (also...
Auto Attendant
Objective This article goes over creating, updating and manage Auto Attendants in the Automation...
Caller ID Routing
Objective In this article you will learn how to create Caller ID Routing rules. This feature ena...
Troubleshooting Guide for WH62 & WH63
Objective This guide will help troubleshoot the Yealink Headset that is not working properly. ...
View Voicemail
Objective In this article you will learn how to view, listen, and change your voicemail from the...
Messages Mobile App
Objective In this article, you will learn how to navigate through the messages tab in the mobile...
Mobile App Settings
Objective In this article, you will learn about the settings within the Corenexa mobile app. S...
Dial Pad
Objective In this document, you will learn how to use the dial pad on the Corenexa mobile app. ...
Change Ringtone for Internal Calls
Objective In this article, you will learn how to change the ringtone for internal numbers on you...
Phone Feature Guide - Yealink
Phone Features Basic Setup Each phone comes programmed with: 2 or 3 Line Keys 2 or 3...